Due to strike action there were no collections of refuse or recycling last Thursday and the council recognise this loss of service was very inconvenient for many of the households affected.
In line with the practice of most North East Councils they are not able to provide catch-ups as this relies on voluntary overtime, which given these circumstances of industrial action, the council would find extremely difficult to resource. They are however making some arrangements for the most vulnerable residents with clinical/medical needs.
Whilst Household Waste Recycling Centres will be open and can take excess materials, the council has confirmed they will also be taking bagged side waste of the appropriate waste type when the next collection is scheduled.
For recycling these should be in clear bags, otherwise the contents will be presumed to be refuse. They hope that by taking this approach any additional waste can be cleared quickly and the service returned to normal.
If you have any specific issues, the streetscene number  is 03000 26 1000.