Dear Sir
The Partners and Staff at Bewick Crescent Surgery would like to thank everyone for their feedback about our services; we would like to apologise for the frustration patients have been experiencing.
We have taken your concerns on board and will review processes accordingly.
Any changes identified will take time to implement, so we thank you in advance for your continued support and understanding.
Bewick Crescent Surgery
Reviewing Processes
![Reviewing Processes](https://www.newtonnews.co.uk/wp-content/uploads/2014/10/letter3.jpg)