A Senior Citizen is calling for more consideration for people who are effected badly by a sudden electricity cut.
Peter Hull of Clanny Road  a retired construction worker retuned home at 4pm on Saturday 11th and found his electricity supply off and talking to neighbours found it had been lost since 11.30am that morning with no reason or  explanation.
The other side of the road was unaffected and Peter was struggling to find his way in the dark and could not cook a meal or boil a kettle for a cup of tea.
In the end he dedecided to go to bed early, but due to illness had to get up around midnight. The electric was still off and as he moved into the kitchen he fell headlong over the doorway threshold, banging his head against the kitchen unit and it could have been a serious injury. Peter is not wanting any compensation for his injury but he does feel the electicity suppliers N-Power have a duty to contact their customers to let them know why the supply is off and when it will be restored.
They do have an 0800 number, but it is difficult to get through to get the answers to your query.
Peter did manage to make contact and has received an apology and told there was an underground fault. NPower were very sympathetic and apologetic  and took Peter’s mobile phone number promising to notify him if there was a similar occurrence.
Peter was surprised to learn there was an emergency number for vulnerable clients who could be kept informed about any cuts to their electicity supply.