The NHS is urging the public to only visit A&E or call 999 if they have a life threatening or critical condition.
All hospitals in the region and the ambulance service are currently extremely busy and are asking for support in focussing on emergencies. People using these services for minor conditions can add to this pressure and take up valuable time needed to treat critical cases.
Members of the public are encouraged to consider other options when they are ill and it’s not an emergency, such as taking care of themselves at home, phoning NHS 111, visiting a local pharmacist for advice if they’re unsure about symptoms, or making an appointment with their GP.
Dr Mike Guy, medical director for the Durham, Darlington and Tees area team of NHS England, said: “GP practices and pharmacies had alternative opening times in place over the festive season, but normal opening hours have now resumed.
“We’d like to remind everyone that A&E and 999 are for health emergencies only, including major accidents, broken bones, breathing problems, severe chest pains, unconsciousness, suspected stroke, and major blood loss.
“Many ailments, such as colds, sore throats, upset stomachs, and winter vomiting, should be treated at home with pain killers, rest and plenty of fluids, or with the advice of your local pharmacist.”
People can also visit their local NHS walk-in centre or minor injuries unit.
Dr Mike Guy adds: “Walk-in centres are open most days between 8am-8pm and can treat illnesses or injuries, such as sprains, insect/animal bites, minor cuts, bruises and burns.”
For more information about NHS walk-in centres and other NHS services available near you, visit NHS Choices, or call NHS 111 for advice on what to do.