Get coronavirus support from the NHS as a clinically extremely vulnerable person across County Durham and Darlington.
If you are a carer and the person you care for has a medical condition which makes them extremely vulnerable to coronavirus (COVID-19) you or the person you care for should have received a letter. You must still register on the government website and let them know whether or not they need support. As a Carer, you can in put their information on their behalf. We understand you will receive support with food and other issues.
www.gov.uk/coronavirus-extremely-vulnerable
or ring 08000 288 327
Community Hubs have been set up to support those self-isolating or supporting someone they cannot leave due to illness or vulnerability.
County Durham
Help can be accessed by filling in the Coronavirus help form on:
www.durham.gov.uk/covid19help
or calling 03000 260 260
Hours: 9am to 5pm Monday to Friday
and 10.00am to 3.00pm Weekends
Email: communityhub@durham.gov.uk
or go to: www.durham.gov.uk/covid19help
County Durham Together has an online support directory, they can help with food supplies and deliveries, they can post mail and pick up medication. They can also offer chat/befriending.
Darlington Support HUB
Darlington Borough Council support HUB for residents who are worst affected by the Coronavirus outbreak. If you are self-isolating and can’t get help from family or friends.
Tel 01325 405000.
Hours: 8.30am to 5pm weekdays
or 9.00am to 1.00pm on weekends.
Emergency support across County Durham and Darlington.
If you become unwell and feel you are no longer able to look after the person you care for and you are unable to get help from relatives or friends, please call 03000 267979 (for Durham) or 01325 406111 (for Darlington).
You will talk to a Duty Officer who will ask you for a few details such as your name and address and information on the person you care for. The Duty Officer will assess the situation and if necessary, arrange a Care Assistant to support the person you care for. The initial help will be free but if the support is ongoing it will be in line with the Council’s charging policy. If you want a Carers Emergency Card with the information on it to hand to someone in the event you are unable to phone yourself, please contact us and we will send you one out on 0300 005 1213.
support available from
other local charities
Alzheimer’s Society Support
If you or someone you care for are worried about coronavirus and need support and advice:
• Durham, Dementia Connect Support 0333 150 3456
• Darlington, 0333 150 3456
Age UK North Yorkshire and Darlington
Introducing a hot meal referral service for self-isolating over 70s and vulnerable groups aged over 50. £5 including delivery. Orders can be made by calling 01325 741492 by 11am on the day needed or emailing catering@ageuknyd.org.uk
Also a temporary free volunteer shopping service using volunteers.
Age UK County Durham
Are offering a basic shopping and medical delivery service alongside a telephone welfare service offering daily or weekly calls to those who are self-isolating to check they are well and managing in their own homes. An information and advice service is still operating on 0191 374 6367
Darlington Citizens Advice
The Benefit Entitlement Action Team (BEAT) line can be contacted on 0800 048 7023. Crisis Support (Darlington) Support to people struggling with electricity or gas costs and other essential items call 01325 736 991 for help. Debt Support – For people who have fallen into debt CAB are operating a money hub – Tel 01325 734994.
The above information has been reproduced from the Durham County Carers magazine. If you are a carer, contact them on:
Telephone: 0300 005 1213, Text: 07860 017632
Email: admin@dccarers.org, Website www.dccarers.org
Facebook: www.facebook.co.uk/durhamcountycarerssupport
Twitter: @dccarers
