HC-One’s Defoe Court Care Home in Newton Aycliffe, has been voted by Residents and relatives as one of the Top 20 recommended care homes in North East England in the carehome. co.uk awards 2017. Defoe Court Care Home Manager, Sarah Todd said: “I am so proud of the whole team and we’re all so pleased to have received this award. “It is so humbling to have gained so many positive comments from the people that matter to us most, Residents and their relatives past and present.
“At Defoe Court we strive to ensure that each Resident receives personcentred care, that they feel valued, cared for and most importantly loved.” Nine of the Top 20 recommended homes in the North East are operated by HC-One, and the result has been celebrated across the company as it was also rated as one of the top large care home groups in the UK. HC-One is commitment to providing the kindest care, which is shown by the company achieving a 9.4/10 average rating on the carehome.co.uk website. The high rating demonstrates that HC-One is one of the best companies in the care home sector as rated by service users.
HCOne currently also has the highest compliance rating of all independent residential care home providers. Davina Ludlow, Director of carehome.co.uk, said: “Care home groups, which put compassion, dignity and kindness at the heart of their care, are making a huge difference to residents’ lives. “HC-One has proved that it provides a high standard of care throughout its homes and we’d like to congratulate it on being a top large care home group! We feel it is a real achievement to be recognised for being in the U.K. Top 20
